Terms of Service

1. About these terms

These Terms of Service (“Terms”) govern your use of www.learningmonster.app and its practice features (the “Service”). The Service is operated by Learning Monster, based in Singapore (“we”, “us” or “our”).

By using the Service, you agree to these Terms. If you do not agree, please stop using it. If you allow a child to use the Service, please review these Terms with them and provide any permission required by applicable law. Our Privacy Policy explains how we handle personal data; these Terms do not replace any consent required by data protection law.

2. Eligibility and accounts

You must have the legal capacity to agree to these Terms, or use the Service with the authorisation and supervision of a parent or guardian where required. A parent or guardian authorising a child’s use is responsible for reviewing these Terms, providing any necessary consent and helping the child use the Service appropriately.

Guest practice does not require an account. Saved-progress practice currently uses Google sign-in. You must use an account you are authorised to use and satisfy Google’s account, age and organisation requirements. We do not bypass school restrictions, parental controls or Google’s eligibility rules.

Each signed-in Google account has one learning-progress record. If several people use the same account, their results may be combined. Keep your Google account secure and sign out of Learning Monster on shared devices. Tell us if you suspect unauthorised access. We never ask for your Google password or a verification code.

3. Practice and saved progress

The Service provides English practice questions, reference answers, automatic checking for supported questions and learner self-assessment for others. Some answers require your own judgement. A “correct” or “passed” label may reflect self-assessment and is not an independently verified grade.

Guest progress lasts only for the current browser page. Signed-in results are saved when the Service confirms a successful save. Refreshing, signing out or closing the browser does not normally erase results already saved to your account. Unsubmitted drafts are not saved. Connection problems or failed requests may prevent an answer or result from being saved; follow the message shown on the page.

The question bank, available subjects and practice features may change. Progress statistics may be adjusted when questions are added, corrected or withdrawn.

The current Service is free to use and does not process payments or subscriptions. If paid features are introduced, their price and applicable terms will be shown before you decide to purchase. These Terms do not authorise future charges.

4. Acceptable use

Use the Service lawfully and in ways that respect other learners and rights holders. You must not:

• Access another person’s account or saved progress without permission, impersonate someone, or attempt to defeat authentication or access controls.
• Introduce malicious code, interfere with the website, deliberately overload its infrastructure, or probe for vulnerabilities without permission.
• Harvest personal data or use automated scraping to extract or republish the question bank or reference answers without permission and any necessary rights.
• Sell, redistribute or commercially exploit protected materials without the relevant rights holder’s permission.
• Use the Service to cheat in a live assessment, violate an examination rule, or infringe anyone’s rights.

Normal accessibility tools and ordinary search-engine indexing of public informational pages are not prohibited by this section.

5. Learning materials and intellectual property

Our original branding, software, design and original content belong to Learning Monster or the relevant rights holder. Subject to these Terms and applicable rights, you may use the Service for personal learning and to support a learner’s practice. This permission does not transfer ownership or grant a right to bulk-download, redistribute or sell materials.

Exam questions, passages, images, school names, trademarks and other third-party materials remain the property of their respective owners. A source attribution is not a claim that we own the material or that the rights holder endorses us. Nothing in these Terms grants rights that Learning Monster does not hold, or limits uses permitted by applicable law.

Learning Monster is an independent practice service. It is not an official examination body and is not affiliated with or endorsed by Singapore’s Ministry of Education, the Singapore Examinations and Assessment Board, Google or a school merely because their names or materials appear in the Service.

If you believe material infringes your rights, email learningmonster.support@gmail.com with the page or question concerned, the work and rights involved, and a way to contact you. We will review the request and remove or restrict material where appropriate.

You retain any rights you have in answers or feedback you provide. You allow us to process submitted answers only as needed to operate the checking and progress features described in our Privacy Policy. Sending feedback does not transfer ownership of your personal data.

6. Privacy and other services

Our Privacy Policy describes account information, practice results, cookies, service providers and privacy requests. To request deletion of your saved profile and progress, email learningmonster.support@gmail.com. Signing out or disconnecting the app in Google does not itself delete your Learning Monster data.

Google sign-in and other third-party services are subject to their own terms and privacy policies. Their availability and account restrictions are outside our control. Links to another website do not imply endorsement.

7. Availability and changes to the Service

We aim to keep the Service useful and available, but do not promise uninterrupted access, a fixed question bank or permanent availability of a feature. Maintenance, provider outages, network problems and changes to materials may affect use.

We may correct, add, limit or discontinue features. Where reasonably practicable, we will give advance notice of a material reduction in the Service. We may act immediately to address security incidents, legal requirements or misuse. Where a change affects personal data, we will handle it as described in our Privacy Policy and applicable law.

8. Learning outcomes and liability

The Service is a supplementary learning aid. We take reasonable care with its content, but questions, transcription, reference answers and automatic checking can contain errors or omit valid alternatives. Ask a teacher or another suitable source when an answer is unclear. Tell us about an error using the contact address below.

We do not guarantee an examination score, admission outcome or improvement in grades. Practice results are not official examination results, a certification or professional educational advice.

To the extent permitted by applicable law, the Service is provided on an “as available” basis without a guarantee that it will be error-free or meet every individual learning need. We are not responsible for loss caused by events beyond our reasonable control or by your misuse of the Service.

Nothing in these Terms excludes or limits liability for fraud, death or personal injury caused by negligence, or any other liability or consumer right that cannot lawfully be excluded or limited. Any limitation applies only to the extent permitted by law.

9. Ending use or restricting access

You may stop using the Service at any time. You can sign out, remove the Google connection and request deletion as explained in the Privacy Policy.

We may restrict or suspend access where reasonably necessary to address a breach of these Terms, a security risk, unlawful activity or a legal requirement. Where appropriate and practicable, we will explain the reason and offer a way to contact us. Suspension does not remove your rights to make privacy requests. Provisions that reasonably need to continue, including intellectual property, liability and dispute provisions, survive the end of your use.

10. Governing law and disputes

These Terms are governed by the laws of Singapore. Please first contact learningmonster.support@gmail.com so we can try to resolve a concern informally. If a dispute cannot be resolved, the courts of Singapore have non-exclusive jurisdiction, subject to any mandatory rights you have to bring a claim elsewhere under applicable consumer law.

Nothing in these Terms takes away mandatory protections that apply where you live. If one provision is found unenforceable, the remaining provisions continue to apply to the extent permitted by law.

11. Updates and contact

We may update these Terms to reflect changes to the Service or legal requirements. We will publish the revised Terms and effective date here, and provide appropriate notice of material changes. Changes apply from the stated effective date; they do not retrospectively remove rights that have already arisen. If you disagree with revised Terms, stop using the Service and contact us about any account or data request.