The essentials. Guest practice does not save your progress. Google sign-in lets us link saved practice results to your account. We do not sell personal information or use advertising trackers.
1. Who we are
Learning Monster (“we”, “us” or “our”) operates www.learningmonster.app, an English practice website focused on PSLE-style questions. We are based in Singapore. This policy explains how we handle personal data when you visit the website, practise questions, sign in or contact us.
For privacy matters, including access, correction, withdrawal of consent and deletion requests, contact learningmonster.support@gmail.com.
2. Information we handle
Google account information
If you choose Google sign-in, we receive your Google account identifier, email address and email-verification status. We use the identifier to associate you with your saved progress, including if your email address changes. We request only the openid and email permissions. We do not receive your Google password or request access to Gmail messages, Google Drive, contacts or your profile photo.
Google authentication tokens are processed to complete sign-in, but we do not retain Google access tokens, ID tokens or refresh tokens in your account record.
Practice information
For signed-in practice, we save question identifiers, whether a question is unanswered, correct or incorrect, your practice queue and progress totals. Self-assessment choices are saved as correct or incorrect results. When you select Check Answer, your submitted answers are sent to our server to validate the submission and return automatic feedback or a reference answer. The application does not retain the text of those answers as an answer history. For self-assessed questions, a separate request saves your correct or incorrect choice.
In guest mode, we do not create a user profile or save a personal progress record. Guest answers submitted when you select Check Answer are processed to return feedback or a reference answer. Guest progress and unsubmitted answers are held in the current page’s memory and are lost when the page is refreshed or closed.
Technical information and correspondence
Our hosting provider, Cloudflare, processes connection information such as IP addresses and request metadata to deliver and protect the website. Hosting and diagnostic logs may include request paths, times, response status and technical error information. Production request logging is configured to redact query strings. The application does not intentionally write emails, cookies, authentication tokens or answer text to logs.
If you email us, we receive your email address, message and any information you choose to include. Please avoid sending a child’s full name, school details or other information that is unnecessary for your request.
3. How we use information
- Authenticate your account and display your signed-in email address.
- Save and restore your learning progress, check submitted answers and organise further practice.
- Operate, secure and troubleshoot the website, including preventing unauthorised access and abuse.
- Respond to support and privacy requests and meet applicable legal obligations.
We do not use personal data for targeted advertising, sell or rent it, or use learner answers to train AI models. The current service does not use AI grading or send marketing emails. Any materially different use will be explained before it starts, with consent obtained where required.
6. Storage and retention
Account profiles and signed-in progress are stored using Cloudflare’s infrastructure. Our providers may process data outside Singapore. Where applicable, we take steps required by Singapore’s Personal Data Protection Act to protect personal data transferred overseas.
Saved account and progress records remain available between visits, after sign-out and after a login session expires. There is currently no automatic inactivity-deletion period. We retain these records to provide continuing practice until you request deletion or they are no longer needed for the stated purposes, subject to legal obligations.
Guest progress and unsubmitted drafts last only for the current page session. Cookie expiry periods are described above. Operational logs are retained according to the hosting service and its configuration; we do not promise a fixed deletion period for those logs. Support correspondence is kept as needed to resolve requests and maintain necessary records. Data retained for legal or security reasons is restricted to those purposes.
7. Your choices and privacy requests
You can practise as a guest without Google sign-in. You can sign out, clear browser cookies, or remove Learning Monster’s connection in your Google account settings. Removing that connection does not itself delete your Learning Monster records or necessarily end an existing Learning Monster session; sign out as well.
To request access to or correction of your personal data, withdraw consent, or ask us to delete your account profile and saved progress, email learningmonster.support@gmail.com. Where possible, write from the email address used to sign in. We may ask for proportionate information to verify that the request is yours. Never send us your Google password or a verification code.
There is currently no self-service deletion button. We handle verified requests manually, explain any legal limits, and respond within the time required by applicable law. Withdrawal of consent or deletion may mean that saved-progress features can no longer be provided. Deleting Learning Monster data does not delete your Google account. You may also raise a privacy concern with Singapore’s Personal Data Protection Commission.
8. Children and families
Learning Monster provides educational practice that may be used by children with the involvement of a parent or guardian. Parents and guardians should review this policy with the learner and guide their use of the service. We do not ask learners for their date of birth, home address, school or phone number.
Where a learner cannot legally consent to the processing of personal data, the required parent or guardian consent must be obtained before personal information is provided. Google account eligibility, parental controls and sign-in rules also apply; parental permission does not override a provider’s restrictions. Guest practice offers a way to practise without providing Google account information.
If you are a parent or guardian with a concern about a child’s information, or believe information was provided without necessary permission, contact us. We will review the concern, verify the requester’s authority where appropriate, and take steps required by applicable law, including deletion where appropriate.
9. Security
We use HTTPS on the live website, signed authentication sessions, server-side account checks and access controls for saved progress. No internet service or storage system can guarantee absolute security. Please protect your Google account and sign out on shared devices.
10. Policy updates
We may update this policy as the service or applicable requirements change. The current version and its effective date will appear on this page. For material changes to data collection or use, we will provide an appropriate notice and obtain fresh consent where required before making the new use.
11. Contact us
Learning MonsterSingapore
Privacy and support: learningmonster.support@gmail.com
Website: www.learningmonster.app
For questions about using the website, please also read our Terms of Service.